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Privacy Policy

Last Updated: January 2026

At Gold99, we are committed to protecting the privacy and security of our players. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and mobile application.

1. Information We Collect

To provide a premium gaming experience, we collect information that helps us identify you and manage your account effectively:

  • Personal Details: Name, date of birth, and email address during Gold99 register.
  • Financial Data: Information required for processing deposits and withdrawals.
  • Technical Data: IP address, device type, and browser information used during Gold99 login.
  • Usage Data: Information about your gameplay and interactions within the Gold99 app.

2. How We Use Your Information

Your data is processed based on legitimate interests and legal requirements, including:

  • To facilitate account creation and secure Gold99 login access.
  • To process financial transactions and prevent fraudulent activities.
  • To provide personalized customer support and technical assistance.
  • To inform you about exclusive rewards and Gold99 slot updates.

3. Data Protection and Security

Gold99 employs industry-standard encryption technologies to ensure your data remains confidential. Our platform uses advanced SSL (Secure Sockets Layer) to protect sensitive information against unauthorized access, disclosure, or alteration.

We regularly audit our systems to maintain a secure environment for all our users in the Philippines.

4. Cookies and Tracking

We use cookies to enhance your navigation experience. These small files help us remember your preferences and provide a seamless transition between the Gold99 slot games and your account dashboard. You can manage cookie settings through your browser preferences.

5. Third-Party Sharing

Gold99 does not sell or rent your personal data to third parties. We may only share information with trusted service providers who assist in our operations (such as payment gateways) or when required by law enforcement authorities in compliance with Philippine regulations.

6. Your Rights

As a valued player, you have the right to access, correct, or request the deletion of your personal data held by us. If you wish to exercise these rights or have questions about our data handling, please contact our 24/7 support team.

Need more clarification?

Our professional support team is available 24/7 to assist you with any privacy concerns.

Contact Support